Interact with a chatbot. Easily.
Perform transactions. Quickly.
Use WhatsApp. Compliantly.
Perform transactions. Quickly.
Use WhatsApp. Compliantly.
Service Customers using WhatsApp
Leverage WhatsApp to reach customers on their favourite channel and maximise their engagement.
Permanent Customer Service
Provide automated customer servicing over WhatsApp.
Bot & Human Combination
Allows bot services to seamlessly switch to human agent when required.
No APIs
No integration through APIs is required.
Audit Trail & Analytics
Track files, user actions and analyse all information sent and received.
Engage customers on WhatsApp.
Clients want to communicate with their financial services providers using their favourite messaging apps. However, WhatsApp until now has been a challenge to leverage as it is a closed environment and doesn’t allow for integration. APrivacy solves this problem while meeting the T&Cs of WhatsApp. No additional app is required.
Engages
Leverages
Complies
Maximise bot investment.
Expand and facilitate interactions by increasing customer’s touchpoints and multiply the investment of your current bot over this extra and convenient channel.
Maximise
Facilitate
Expand
Learn more about your customers.
APrivacy records all communication with the customer to allow for in-depth analytics. Promotes/Supports AI learning to further improve bot accuracy and service level.
Analytics
Data Intel
AI learning
